Facts & Figures Details
Total Number of On-grid Connections
- 1,874,823 Value
To get a new connection, the customer must fulfil the following preconditions:
• Fill the Service Application Form (online or hard copy) and provide the requisite information (i.e.: legal name of applicant, service address, mailing address, work phone number, mobile phone number, PLUS the name, address and phone number of a personal reference);
• Provide all necessary attachments (ID card/passport, proof of ownership/land title);
• Make Full payment OR negotiate payment in instalments for service connection (as per the new connection policy);
• Provided any other information REG may need;
The following timeframes for connection of service shall apply for the LV connection:
Category | Conditions | Distance(M) | Connection Fee (Frw) | Additional Charges (Frw) | Duration (days) |
LV connection | With existing Infrastructure | ≤ 37 | 56,000 | Nil | Within 4 (working days) |
LV extension | With existing Infrastructure | > 37 - 50 | 56,000 | Cost of extension | Within 4 (working days) |
LV extension | Line extension required | >50 – 100 | 56,000 | Cost of extension | Within 4 (working days) |
LV extension | Line extension required | >100 – 800 | 56,000 | Cost of extension | 10 (working days) |
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