Network Performance Indices are captured using an automated computation system consistently monitoring outages duration and frequency levels in recognized international network reliability measurements.

These are the System Average Interruption Duration Index (SAIDI) and the System Average Interruption Frequency Index (SAIFI). 

Below, is the frequency and duration of outages (SAIDI & SAIFI) in the City of Kigali for the last 5 years, from 2021 to 2025: