Rwanda Energy Group, takes home two prestigious awards at the Karisimbi Service Excellence Awards 2026 in Kigali:
Public Sector Communication Professional Team of the Year
Customer Service Excellence in Public Utilities
Behind these achievements is our commitment to working 24/7 to ensure every customer stays connected, keeping our customers informed about planned works that may interrupt electricity supply, promptly alerting them when incidents occur, and continuously updating them on restoration progress.
This recognition motivates us to do even better. We celebrate the milestone, but we keep the bar even higher!

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